ORDER PROCESSING:

Please allow [timeframe] to process your order. Expect an email within [timeframe] to let you know your order is on the way!

FLAT RATE SHIPPING 

Orders are generally shipped within [timeframe]. We do not ship outside of Australia at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:  

SA
< $179.99 order = $15.00 AUD
> $180 order = FREE SHIPPING

ACT, VIC, NSW
< $179.99 order = $20.00 AUD
> $180 order = FREE SHIPPING

WA, QLD, TAS
< $179.99 order = $25.00 AUD
> $180 order = FREE SHIPPING

NT
< $179.99 order = $35.00 AUD
> $180 order = FREE SHIPPING

​​REFUNDS, RETURNS AND EXCHANGES

We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at sbrown@brownsofpadthaway.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sbrown@brownsofpadthaway.com.au